Dave Smith Motors
Dave Smith Motors Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dave Smith Motors has 1.9 star rating based on 71 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good selection of cars, Jerry was amazing, Lots of selection.
Cons: Managers ignore calls and emails, Bait and switch, Being lied too.Recent recommendations regarding this business are as follows: "Find a dealer who knows Customer Service", "ALWAYS MAKE SURE YOU GET THE VEHICLE INSPECTED BY A MECHANIC OF YOUR CHOICE BEFORE BUYING", "be prepared for double talk", "Never", "don't waste your time".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dave Smith Motors has 1.9 star rating based on 71 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good selection of cars, Jerry was amazing, Lots of selection.
Cons: Managers ignore calls and emails, Bait and switch, Being lied too.Recent recommendations regarding this business are as follows: "Find a dealer who knows Customer Service", "ALWAYS MAKE SURE YOU GET THE VEHICLE INSPECTED BY A MECHANIC OF YOUR CHOICE BEFORE BUYING", "be prepared for double talk", "Never", "don't waste your time".
Most users want Dave Smith Motors to offer a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kellogg, IdahoDave smith rip me off for $2000
- Will try to screw you
- Are crooks
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant get answers
- Bad choice of people to represent their company
- Lack of follow through
- Managers ignore calls and emails
Preferred solution: Deliver product or service ordered
User's recommendation: Find a dealer who knows Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ritzville, WashingtonVERY DISAPPOINTED
- Good selection of cars
- How they offered no help in resolving the mechanical issue
Preferred solution: Let the company propose a solution
User's recommendation: ALWAYS MAKE SURE YOU GET THE VEHICLE INSPECTED BY A MECHANIC OF YOUR CHOICE BEFORE BUYING
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Arlee, MontanaCompany not very organized or honest?
Customer service second to everyone is a good analogy. I contacted them about a 2021 or 2022 chevy spark.
they say they can pre order. Then they never call about pre order. But i do get too many salespeople to mention trying to sell me used sparks at very high prices. I also stated I only want a spark ls or LT , stick preferred.
I am asked If i would like a "jeep" a 40 k car?
maybe a Silverado? lol
I asked for a new spark. I also know what msrp is on sparks. I was quoted a higher price on a 2015 spark then what i paid for my 2015 spark new 6 years ago.
They then tell me they have the lowest prices in the nation.
One person told me i would still have to pay tax, even though i live in Montana.
Cmon man, Im 67 years of age. I am not going to buy what I do not want
Preferred solution: none
User's recommendation: be prepared for double talk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Vancouver, WashingtonUnable to contact Jessica wall in customer service to cancel extended warranty.
Preferred solution: Would like a response from Jessica Wall to cancel my extended warranty
User's recommendation: Never
Customer service
User's recommendation: don't waste your time
HORRIBLE service
- Good selection of cars
- Lack of communication
- Horrible customer service
- Lack of follow through
User's recommendation: RUN away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarn people about the dealership
I found a truck I wanted online. Called to buy and I couldn't believe how hard it was to get all the info and the total cost.
took almost 30 days to complete the deal. Since out of state I had it shipped. When It got here the hard cover for the bed was placed inside with no mounting hardware. Was told there was a recall and don't know when the parts are coming in.
I would have bought it closer to me. That was one of the packages I wanted in a truck and they were the only ones with it in stock. Was told not to use it until fixed which has no eta. Sherry Quick there customer service manager called me and they were willing to buy me a new aftermarket bed cover so I can use my truck for work the reason I bought it.
Well they said the parts were in stock so I wasted 2 days dropping my truck off at my local Chevy dealer. Well the parts for my truck are still on back order and no eta. been trying to contact Dave Smith Motors for two weeks. Guess what , Sherry Quick there customer service manager won't return my phone calls now.
left 3 messages over 2 weeks and she won't call me back.
NEVER will buy a truck from them again. That's what happens when you don't buy local and they really don't care about customer service.
- Poor customer service
- Lack of follow up
Preferred solution: get me the bed cover that was promised.
User's recommendation: Buy local
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKnowingly sold me a truck with blown head gasket
- Price
- Being lied too
- Misrepresentation
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t!!!!
No che co around
Shifty salesmen
- Bad choice of people to represent their company
Be very careful buying used cars here they will just clear the codes and send you on your way
Run they LIe and pull some Big scams period.
This could possibly be the last time we buy from Dave Smith
Preferred solution: Full refund
Rich in sales horrible representation
- Jerry was amazing
- Managers ignore calls and emails
- Misrepresentation
- Rich was horible lied and belittled
Preferred solution: Let the company propose a solution
Awful experience
- Sexual harassment
- Bait and switch
Preferred solution: Let the company propose a solution
About
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Before Saturn there was Dave Smith Motors. In the early 80's Dave Smith developed the one pricing system. At the present time, the company is considered to be the leader in the industry. It is ranked number one in Dodge Charger Club. The company has outstanding 5 Star achievements in both sales and service. Financing services at the company are available by phone or mail.
Dave Smith Motors also operates airport shuttle. The corporate office of the company is based in Kellogg, ID. The company offers new and pre-owned vehicles, as well as parts, accessories and auto services. The company offers a wide range of vehicle makes and models.
Dave Smith Motors is ranked 617 out of 3234 in Dealers category
USA
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oh and be careful when they tell you that you should finance through them we wanted to just pay cash for the car and have my son make the payments to us mike tried to pressure them not to do that. the real reason why is because they get a commission on that also
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