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I recently purchase a 2011 Chevy Duramax from Dave Smith in Kellogg with 77k miles on it (5+ months ago) in which time I have put 7k miles on it. As I was leaving work a a little over a week ago I started my pickup and put it in reverse but it would not move, it acted...
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#1060570
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I bought a car in July. 2016 Nissan Rogue, The salesman, had me clear all the controls. He showed me how to back up and let me hear the beeping of the back up camera. He showed me the tires and rims. He set my cell phone up to show me how to use it. He even kept my...
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2.3
I didn't like
  • Bait and switch
  • Company scams people on their deposit
  • Managers ignore calls and emails
#1051549
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I called Dave Smith on Saturday and had what might be one of the worst experiences I've ever had trying to buy a car. After talking with sale guy, which was largely a positive experience, he called back with the finance manager who proceeded to try and shove a payment...
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2.0
#968263
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Dave Smith Motors - No help

Dave Smith Motors
#1062167
I have bought my last two truck.tahoe from David smith had a problem with the running board it took me 8 weeks to get a hold of some one still no one has helped My next Tahoe 2019 will be bought in Idaho Falls I'd. I guess you are so big you don't need a extra 60 k Kelley Deist
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2004 Ram 1500 Truck Review

Dave Smith Motors
#993867
3.4
I recently purchased a Ram 1500, used rig at $21k. Unbeknownst to me a few issues arose: the tires were absolute garbage, and the multifunction switch (turn indicator, high beam, wipers) was worn, resulting in wipers being on all the time, which led to worn wiper blades. I love the truck, don't get me wrong, but when purchasing a used vehicle, ask to see it before making the purchase.
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Dave Smith Motors Customer Care Review

Dave Smith Motors
#986035
1.2
Dave smith motors has good prices but customer service sucks , bought a jeep from them and it's been 2 weeks setting somewhere and nobody from there cares . Gave a bad review and got a number to call and they haven't called me back . This really does suck
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Short Review for November 12, 2016, Pc_service

Dave Smith Motors
#953796
Rusty Ferguson happened. Just because we can't come to an agreement this cocky kid thinks he has the right to down talk to someone. I don't have a problem with Dave Smith Motors, but I do have a problem with Rusty Ferguson. I'd like to see if he would talk like that if I was standing in front of him. Im sorry your still pissed from getting your milk money stolen in high school Rusty
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You have a bunch of employees from other dealerships submitting reviews on this dealership, shame on you! We had an exceptional experience dealing with this dealership. They take care of their customers and that's why they sell over 10,000 vehicles a year and remain...
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Anonymous
Anonymous

With all the complaints plus people I know who have had sour experience with this company I couldn't figure out how the better business bureau gave them 4 stars UNTIL I spoke ...

5.0
#941385
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Sales manager. Was lazy and completely wasted my time. He would not call me back and return and messages. I asked for a full return of my deposit and had to ask over and over until 1 month later got it. The worst place to car a vehicle. DO NOT BUY FROM DAVE SMITH. ...
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Anonymous
ML

Would this happen to be Matt the new car sales manager? We are having the same problem with Dave Smith Motors right now. We have left several messages as we are in the middle ...

#923121
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Slick website, marketing and a pink plaque is where it all ends. I was researching used Jeep Grand Cherokees and pulled up Dave Smith. Read a bunch of positive reviews and monitored their inventory. A trip through Kellogg Idaho surfaced, so I stopped in to look the...
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Anonymous
Anonymous

While there is plenty of truth to Dave Smith hiring employees that are undertrained you have to understand that we sell a hundred different models of vehicles between GM and F...

Anonymous
Anonymous

DO NOT BUY FROM DAVE SMITH!!!!!the only thing they are good at is flapping their gums! If you leave your vehicle for maintenance they use it as their own personnal toy take it...

1.8
I didn't like
  • Salesman was uneducated on the product
#920651
Reply to reviews
DO NOT BUY FROM THIS POOR MANAGMENT CO.I have read all the reviews other customers have put down. i read them. It sounds like the same issues i had.We were making a deal on a truck.It was a sunday.when we took the truck for a ride the tires were rubbing so the sales...
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1.0
#909247
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I talked with a Salesman for two weeks and after going back and forth we finally made a deal. He would not send me the deal in writing until I Sent in a deposit. He assured me the deal would be what he said. I made the deposit and he sent me the deal and to his...
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2.3
I didn't like
  • Scammers
#903337
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Warning to anyone wanting to buy at Dave Smith Automotive. This place was a nightmare! We had a truck picked out that we were planning on buying. My husband worked with Owen a sales rep during the initial process over the phone. We are out of state buyers... Ten hours...
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1.0
#896385
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I bought a 2005 Pontiac Grand Prix which was well over the blue book price. The salesman told me it had just been through a 125 point inspection, and that was the reason it was overpriced. I bought this for my son who lives and works in Metaline Falls. The purchase was...
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#808295
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